Return Policy
CapsInsider is an independent review and affiliate marketing website. We do not sell supplements directly — all purchases are made through the official websites of the supplement manufacturers.
Refund Process
Because we act as an affiliate (not a seller), all refund and return requests must be directed to the manufacturer of the product you purchased. Most supplements we feature offer a 60-day money-back guarantee.
Return Instructions by Product
For all products featured on CapsInsider:
- Contact the manufacturer’s customer support within the guarantee window (typically 60 days from purchase).
- Request a Return Merchandise Authorization (RMA) number.
- Ship the product (used or unused bottles) to the address provided by the manufacturer.
- Receive your refund within 5–7 business days of the manufacturer receiving the return.
Important Notes
- CapsInsider does not process refunds or handle returns directly.
- Original shipping costs are typically non-refundable.
- Return shipping costs are usually the buyer’s responsibility.
- Purchase only from official manufacturer websites to ensure refund eligibility.
Questions?
If you need help finding a manufacturer’s contact information, reach out to us at contact@capsinsider.com and we’ll point you in the right direction.